Alibaba.com Seller Training E-course

Join the exclusive training program for U.S. businesses to grow B2B sales through Alibaba.com

Course Curriculum

Alibaba.com Seller Training E-course (ASTE) is a dedicated training program offered by Alibaba.com Global Seller Operations teams to help sellers master the largest B2B trading platform and maximize their returns in year one and beyond.

Stage 0
Get started
Account activated
+
  • Watch introduction videos to learn basic skills
  • My Alibaba -› Help Center -› Learning Center
Account activated
Stage 1
Traffic boost
(1-3 months)
+

15 days:

  • Complete company profile
  • Post 15 premium products

30 days:

  • Join ASTE Orientation for onboarding training
  • Post 60 premium products
  • Maintain store response time under 24 hours

3 months

  • Identify three top products
  • Achieve a One-Star rating
(1-3 months)
Stage 2
Account Acceleration
(4-6 months)
+
  • Build a keywords list
  • Post products to cover the listed keywords
  • Make full use of RFQs
  • Learn to use showcase feature
  • Learn KWA skills
  • Join ASTE Advanced sessions
(4-6 months)
Stage 3
New business
(7-9 months)
+
  • Maintain or increase Star Rating
  • Respond to inquiries within one hour
  • Review account and product performance and optimize accordingly
  • Join ASTE Advanced sessions
(7-9 months)
Stage 4
Five-star supplier
(10-12 months)
+
  • Use KWA to promote products
  • Join ASTE Star sessions and increase your Star Rating
(10-12 months)
Stage 5
Business expansion
(13-14 months)
+
  • Business planning and performance review
  • Align on growth objectives
  • Become a KOL in your category on Alibaba.com
(13-14 months)
Get Started with Alibaba.com
Course #1
Get Started with Alibaba.com
Mini-site Optimization and Onboarding Task
Course #2
Mini-site Optimization and Onboarding Task
Product Posting
Course #3
Product Posting
Product Showcase for Generating Store Traffic
Course #4
Product Showcase for Generating Store Traffic
Inquiry Management
Course #5
Inquiry Management
Keyword Advertising
Course #6
Keyword Advertising (KWA) for Expanding Your Reach
Product Growth System and Optimization
Course #7
Product Growth System and Optimization
Request for Quotation (RFQ)
Course #8
Request for Quotation (RFQ)
Analytics
Course #9
Analytics Tools for Improving Store Performance
Start Ratings
Course #10
Start Ratings: The Supplier Index System

Instructors

Chad Michael Renner
Chad Michael Renner
Director of US Account Management
Alibaba.com North America
Learn more
Alex Needell
Alex Needell
Account Manager
Alibaba.com North America